Terms

Copyright
All content included on this site and on the training program application, such as (but not limited to) text, graphics, logos, button icons, images, questions and answers database, data compilations, services names and software, is the property of Citizenshipsupport.ca and protected by Canadian and international copyright, service marks, and any other domestic or international intellectual property laws. By using this website, you acknowledge and agree that all such Citizenshipsupport.ca content is the property of Citizenshipsupport.ca. Citizenshipsupport.ca retains all proprietary rights in such content and you may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this website and its training program without our express permission in writing.

Website Content
We do not represent the Canadian government in any way. All information provided by us is only accurate to the best of our knowledge and it is your responsibility to double check this information with official sources.

Computer viruses
CitizenshipSupport.ca shall not be liable for Internet software, computer viruses or destructive programs that you may experience as a result of visiting this website or any of its links and recommends that you install appropriate anti-virus or other protective software.

Your account
By using CitizenSupport.ca, you are responsible for all activities that occur within your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Warranties
No warranties of any kind are implied with respect to the use of CitizenSupport.ca. We do not claim that the use of our services will meet your requirements, will be accurate, or will be uninterrupted or error free. We do not guarantee that our questions will exactly match the official questions during your test and we do not guarantee that you will pass your official citizenship test. By using this site, you agree that the use of our material is for practice purpose only and does not guarantee that you will become a Canadian Citizen.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Refund Policy
If you fail the official test, and if you have completed our entire training before your official test date (all chapters completed and 100% of the simulation tests completed), you will have to scan the test failure notice given to you by Citizenship and Immigration Canada and email it to us. Upon receiving this notice, and upon verifying your completion of the training, we will refund your Premium Training fees ($29).

Study Material
All study material Discover Canada provided on this website, written and audio, is taken from Citizenship and Immigration Canada, and is provided solely for the convenience of our customers.
© Her Majesty the Queen in Right of Canada, represented by the Minister of Citizenship and Immigration Canada, 2011
Ci1-11/2011E
978-1-100-18210-0

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