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IRCC New Online Canadian Citizenship Test: Everything You Need To Know

The Immigration Department (IRCC) has recently launched a new virtual platform to enable applicants to sit their Canadian Citizenship Test online. This comes as welcome news for many people that have had their test date cancelled or postponed since COVID restrictions were implemented 8 months ago. Approximately 85,000 or more people are waiting to take the citizenship test.

IRCC said the platform will be tested over the next few months and more people will be invited to use it after performance monitoring proves it works reliably.

IRCC is now inviting some applicants to take their test online

You can only take the test after you receive an invitation. Wait for IRCC to contact you.

If you have been invited to take an online test, you:

• have 21 days from the date in the invitation to sit the test
• must be in Canada when taking the test

For more detailed information you can visit Government of Canada website:

The format of the online test will be the same as the in-person test

• It is in English or French.
• You have 30 minutes to complete it.
• There are 20 questions that are presented as multiple choice, or true or false.
• Your score must be at least 15 out of 20 correct in order to pass the test.

The online test has security measures in place:

• You will have to take a photo of yourself and your signed ID documents with a webcam before the test can begin.
• The system will take photos of you during the test
• You must take the test by yourself in a room with good lighting. This will make sure that the system can see you clearly through the webcam.

Taking the test online from the comfort of home offers many advantages:

• Promotes better test performance

Taking the test from a familiar setting may help test-takers feel more at ease while sitting the test. Feeling calm and comfortable has positive effects on test performance.

• It’s more efficient

You save the time and effort that it takes to get to a test office as well as follow all the protocols required before and after taking the test.

• It’s more convenient

Since you have 21 days from the date in the invitation to take the test, you can choose the date that works best for your schedule.

Prepare for your online test with a reliable and reputable online resource

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CitizenshipSupport.ca Team

Posted in Canadian citizenship

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11 replies on “IRCC New Online Canadian Citizenship Test: Everything You Need To Know”

  1. Hi , I finished my online citizenship exam yesterday (i.e.. on 19-nov-2023) , i took photo of myself according to the preview how they showed, and my camera also worked perfectly,and i just moved on to the next steps and I finished my online citizenship exam and got 20/20 . But I am pretty sure that there is nothing like to enter my Id proof . So now my question is will ircc accept this exam ? Or do I need to send them any email regarding this? How long it will take to see any changes in my account.

    1. Hi Parvathi,

      We suggest that you contact IRCC in regards to your inquiry or just wait for them to contact you.

      Here is the IRCC contact information.
      Contact by phone:
      Call the IRCC Call Centre (1-888-242-2100), from within Canada only, Monday to Friday, 8am to 4pm local time, except for statutory holidays).
      Prepare to wait on hold for some time. Try calling early in the morning or use a speakerphone.
      Contact online:
      IRCC web form
      https://www.cic.gc.ca/english/contacts/web-form.asp

    1. Hi Ephram,

      We suggest trying to contact IRCC in regards to your inquiry.

      Here is the IRCC contact information.
      Contact by phone:
      Call the IRCC Call Centre (1-888-242-2100), from within Canada only, Monday to Friday, 8am to 4pm local time, except for statutory holidays).
      Prepare to wait on hold for some time. Try calling early in the morning or use a speakerphone.
      Contact online:
      IRCC web form
      https://www.cic.gc.ca/english/contacts/web-form.asp

  2. Hello

    I don’t have a Webcam but has been Invited to do the citizenship online test.

    Can I just use the camera on my laptop?

    Thank you.

    Lovina

    1. Hi Lovina,
      To the best of our knowledge, your laptop camera should be fine.

      You could confirm with IRCC to be 100% sure.
      Contact by phone:
      Call the IRCC Call Centre (1-888-242-2100), from within Canada only, Monday to Friday, 8am to 4pm local time, except for statutory holidays).
      Prepare to wait on hold for some time. Try calling early in the morning or use a speakerphone.
      Contact online:
      IRCC web form
      https://www.cic.gc.ca/english/contacts/web-form.asp

  3. Hello,
    I just want to ask is it mandatory to use webcam in online exam. As my laptop’s camera is still working.
    Thank you

  4. Hi there.My name is Batlak Dzenita.I was just wondering if I can apply for my Canadian citizen ship passport and do the exam online if there is a possible way.I am a permanent resident and moved from Mostar,Bosnia-Hercegovina.Please let me know about the exam so I can go and visit my other family back home but without a Canadian citizen ship I can’t go anywhere.

    1. Hi Batlik,
      We recommend that you visit the IRCC website to get your information. You can start with this link here:

    2. This is what mentioned on test guidelines.

      ***A desktop computer, laptop, or tablet A working webcam o The webcam can be built-into the device or standalone (Attached to the device) A reliable Internet connection A Chrome or Safari web browser

      It says built in webcam on device acceptable.

      No issues with using laptop webcam. Webcam doesn’t mean seperate devices. Could be mounted or built in.

      Good luck

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